4.6
200K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Healow App is a convenient mobile tool that helps patients access health information and communicate with their providers to stay engaged, motivated, and make healthy choices. With the healow app, patients can easily:

Message the care team – Contact care team through quick, secure direct messages.
View test results – Access labs and other test results as soon as they become available.
Self-schedule appointments – Book appointments with the care team and view upcoming visits beyond regular office hours.
Check in before the visit – Easily check in for appointments and save time by completing any necessary documentation before arrival.
Attend virtual visits –Initiate and attend telehealth visits with members of the care team.
View medications, set medication reminders, and request for refills without calling the doctor.
View medical history including allergies, immunizations, vitals, visit summary, and other health information.
Monitor vitals and meet health goals using weight management, activity, fitness, and sleeping tracking tools to track readings and watch for trend changes to share with the doctor.
Manage and view multiple family member’s health records under one account.


Please note that patients must have an existing healow Patient Portal account with their doctor’s office. Once downloaded and launched, the patient must log in using the username and password used to access the provider’s healow Patient Portal website to begin using the app. It will ask the user to create a pin and enable Face ID or Touch ID. Enabling either of these features will save the user from having to enter their login information every time they want to use the app.
Updated on
Aug 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
194K reviews
Bruce Hulsey
October 14, 2025
Lke many such apps the UI is a poorly laid out and needlessly cumbersome. The designers should have run this by their grandparents first. I am forced to log back in every time I switch to another app and back. I cannot enter or import my own medications, test results, or immunizations. Many items in "health records" cannot be sorted by date. I can see how a medical practice would be duped by this but it's an unfortunate mistake for their patients.
23 people found this review helpful
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eClinicalWorks LLC
October 16, 2025
Thank you for sharing your feedback on the healow app. We apologize for any inconvenience you've experienced with the UI and functionality. Your insights are valuable for our improvement efforts. We're committed to enhancing user experience and will address these issues. Please reach out for further assistance at help@healow.com.
Garrett Seelinger
August 22, 2025
Every time I select my provider to send the message, the app jumps to acting like I'm trying to login to the app from scratch, booting me back to the first screen I see when I first launch the app. It's an endless loop, and renders the app totally useless. I went back and forth with tech support for more than a week, and after I lost a little steam and wasn't engaged for a couple days, they closed the ticket and stopped responding. None of their suggestions helped. (Pixel 6a)
169 people found this review helpful
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eClinicalWorks LLC
August 6, 2025
We're sorry to hear about your experience with the app. This issue sounds frustrating and not what we intend for our users. Please try reinstalling the app or clearing the cache. If the problem persists, our support team is ready to assist you further. Contact us at help@healow.com for personalized help.
Valerie Whitman
October 13, 2025
Had to download app on my phone to review records. I don't want it on my phone but on my computer so I can print documents out if needed. This is very complicated. I feel sorry for any elderly person trying to navigate thru this especially if they don't have any technical experience. This is the worst patient portal I worked with. Everything is so complicated. I would give a lower rating if it were allowed.
30 people found this review helpful
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eClinicalWorks LLC
October 16, 2025
We apologize for any inconvenience caused. Healow is designed for mobile devices, but we understand the need for computer access. Your feedback is crucial, and we're exploring solutions for a more user-friendly experience. For further assistance or inquiries, please reach out to us at help@healow.com.

What’s new

Update now for an enhanced experience! This version brings new features and improvements along with fixes. Stay current with updates to enjoy all our newest improvements!