
Brenda Jarvi
We purchased the month global pass, once I figured out how it worked, it was easy. Watching videos on it helped. There were and are some confusing areas. It'll plan a journey with the London tubes, which most aren't part of the pass. When you are planning a journey, remember to give yourself time between transfers, like you would for flight connections. Most of the conductors couldn't scan the QR, but upon seeing the global pass they OK'D the tickets. We're able to change train tickets easily.
2 people found this review helpful
Eurail B.V.
October 15, 2025
Hi Brenda,
Thanks for sharing your experience, glad to hear the Pass worked well once you got the hang of it! You’re right, the app can sometimes include routes like the London Underground that aren’t covered, and leaving extra time for transfers is definitely wise. We’re working to make route info and QR scanning smoother for future travellers.

Bob Pitman
very good but not perfect. Only used for planning a trip and booking seats so far, we haven't activated it and used it to travel. One small irritating thing is a journey with multiple changes... the app shows the entire linked journey which is great. But if one leg requires a booked seat that isn't available, so you need to change leg 2 or 3 etc to a later train the app isn't flexible enough to allow a leg to be "later", you have to enter each leg as a separate journey to fix the timings.
1 person found this review helpful
Eurail B.V.
September 25, 2025
Dear Bob,
Thank you for your detailed feedback. We understand how the lack of flexibility in adjusting only parts of a journey can be frustrating. We’ll share this with our team to explore improvements for smoother trip changes.

Greg Rose
As an American, who had never used the rail system in Europe, bought a Eurorail pass and planned a two week trip to multiple countries. Our itinerary ended up being quite complicated with many moving parts, and multiple train changes over many countries. This app was a life saver and I can't express how useful it was. I spent a couple weeks planning out our trip step by step. During out trip, we ended up missing a couple important connections, but I was easily able to update our trip on the fly.
3 people found this review helpful
Eurail B.V.
September 29, 2025
Dear Greg,
We’re thrilled to hear the app was a lifesaver for your first big Eurail trip. It’s great that it supported you even when plans had to change.