Support by Sony

Name: Support by Sony
Availability: InStock
Rating: 3.6600000858306885 (10804 reviews)
Author: Sony Corporation

Sony Corporation

3.7

10.8K reviews

1M+

Downloads

Everyone

About this app

- Find support information for your Sony products with Support by Sony
Support by Sony helps you quickly find support information.

- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.

Updated on

Sep 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Financial info, App activity and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.7

10.2K reviews

George Givens Jr (GGJr)

October 9, 2025

I don't get how to use this app. Sony says before using any firmware update to login first. But using this app there is no way to login.

1 person found this review helpful

S B

November 1, 2025

Complete waste of time using this. A constant circular navigation of manus and impossible to find contact details of tech support. Website is the same, but once I was able to finally remove the AI chatbot from the conversation, I at least found a way to get a case number. Until I ring the number provided and it is closed. Terrible customer service.

Kishore Chinni

September 23, 2025

this is not a support app. Worst installation experience. I bought 43 inches Sony TV, they demanded 500 rupees for installation. That person didn't said anything initially but he asked 500 rupees after installation. I really disappointed with the service. I got free installation with LG 55 inches previously even they provided free movable wall mount with premium quality. Even the LG TV with 55" inches cost is half of the Sony TV but way better with servicing experience. worst sony services.

6 people found this review helpful